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|  | Authors: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, Stephen R. Covey
Publisher: McGraw-Hill
List Price: $16.95
Buy Used: $4.75
as of 3/22/2010 02:22 CDT details
You Save: $12.20 (72%)
New (98) Used (224) Collectible (5) from $4.35
Seller: esquire120
Rating:  183 reviews
Sales Rank: 346
Languages: English (Original Language), English (Unknown), English (Published)
Media: Paperback
Edition: 1
Pages: 256
Number Of Items: 1
Shipping Weight (lbs): 0.8
Dimensions (in): 9 x 6 x 0.7
ISBN: 0071401946
Dewey Decimal Number: 153.6
UPC: 639785375159
EAN: 9780071401944
ASIN: 0071401946
Publication Date: June 18, 2002
Availability: Usually ships in 1-2 business days
Condition: light to moderate wear
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| Customer Reviews:
Showing reviews 11-15 of 183
 This was a career life saver!! November 23, 2009
M. Morley (Charlotte, NC)
2 out of 2 found this review helpful
I was staffed at a client site where I had direct interaction with a person who's approach and personality was at odds with my own. I needed to do something quick to figure out a way to diffuse what were becoming very critical and high stakes conversations. I really found this book helpful in being able to recognize behaviors in myself and others that were causing us to become silent or violent and then mitigate those feelings from there. Great book, should be in the personal reference library of any consultant.
Really informative! October 17, 2009
Tammy M. Turner (Metro Washington D.C.)
1 out of 1 found this review helpful
I heard one of the speakers, and knew that I needed to purchase this book to help with dealing with this type of situation. Great tool for any leader.
Excellent read! October 15, 2009
George W. Godfrey Jr. (San Antonio, Texas)
1 out of 1 found this review helpful
This book should be required for anyone who is in a management type position. I read the book a little over a year ago - marking many pages. It has remained on my desk. After reading I put many of the suggestions in to practice. I was recently told that I really know how to handle "Crucial Conversations" in some very touchy situations. After that discussion I decided to read the book again - yes there was more to learn. Great read with some very useful information. @projectguy (Twitter)
 Book purchase September 14, 2009
cwd2001 (Baton Rouge LA)
0 out of 2 found this review helpful
Product arrived timely and in condition stated. I would buy from this seller again.
Crucial Conversations September 14, 2009
A. L. Martin (Bucks County, PA)
1 out of 1 found this review helpful
This is an exceptionally savvy and helpful book. I suspect it will make a difference in the lives of many readers.
Showing reviews 11-15 of 183
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