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Microsoft Windows 7 Professional Upgrade

Microsoft Windows 7 Professional UpgradeFrom: Microsoft Software

List Price: $199.99
Buy New: $109.95
as of 11/7/2009 14:46 CST details
You Save: $90.04 (45%)



New (27) Used (2) from $95.00

Seller: angelosmailorder
Rating: 3.0 out of 5 stars 50 reviews
Sales Rank: 8

Format: DVD-ROM
Platform: Windows 7
Media: DVD-ROM
Autographed: No
Memorabilia: No
Batteries Included: No
Operating System: windows_7
Shipping Weight (lbs): 0.4
Dimensions (in): 7.5 x 3.7 x 1.2

MPN: FQC-00130
Model: FQC-00130
UPC: 882224883443
EAN: 0882224883443
ASIN: B002DHGM50

Release Date: October 22, 2009  (New: Last 30 Days)
Availability: Usually ships in 1-2 business days

Features:
  • Windows 7 Professional (includes 32 & 64-bit versions) lets you run Windows XP productivity programs in Windows XP Mode, recover data easily with automatic backups to your home or business network, connect to company networks effortlessly and more securely
  • Make the things you do every day easier with improved desktop navigation; start programs faster and more easily, and quickly find the documents you use most often
  • Make your web experience faster, easier and safer than ever with Internet Explorer 8
  • Watch, pause, rewind, and record TV on your PC
  • Easily create a home network and connect your PCs to a printer with HomeGroup

Accessories:


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Editorial Reviews:

Product Description

Everything you need for work and home



Windows 7 Home Professional Upgrade was designed to be more reliable, moreresponsive, and to make the things you do every day easier.  Simplifyeveryday tasks: find something instantly, compare documents side-by-side, oreasily back-up your complete system over a network.  Enjoy a PC that worksthe way you want it to: supports 64-bit technologies and offers XP Mode for yourbusiness productivity applications.  Make new things possible: watchInternet TV, pause, rewind, and record TV or use Touch to interact with your PCin new ways.


  • Makes the things you do every day easier with improved desktop navigation
  • Faster and easier to launch applications and find the documents you use most often.
  • Make your web experience faster, easier, and safer than ever with Internet Explorer 8.
  • Easy to create a home network and connect your PCs to a printer with HomeGroup.
  • Watch many of your favorite TV shows for free when and where you want with Internet TV. 1
  • Run many existing Windows XP productivity applications in Windows XP Mode.2
  • Connect to company networks easily and more securely with Domain Join.
  • Recover your data easily with automatic backup to your home and business network.


1 Additional hardware may be required. Notavailable in all countries.

2 Requires download of Windows XP Mode (which run on Windows 7Professional or Ultimate) and virtualization technology such as Windows VirtualPC. Download Windows XP Mode and Windows Virtual PC free of charge from

Amazon.com Product Description
Upgrade to Windows 7 Professional. With Windows 7 Professional, fewer walls stand between you and your success. You can run many Windows XP productivity programs in Windows XP Mode and recover data easily with automatic backups to your home or business network. You can also connect to company networks effortlessly and more securely with Domain Join. With all the exciting entertainment features of Windows Home Premium, it's a great choice for home and for business. Need to use multiple languages on your PC or help protect your data with enhanced BitLocker security? Get Windows 7 Ultimate.

Windows 7 is designed to make your PC simpler--to be more reliable, more responsive and to make the things you do every day on your PC easier. Click to enlarge.

Upgrade to Windows 7

All editions of Windows XP and Windows Vista qualify you to buy an upgrade license.

1. Choose your edition of Windows 7
Explore key features and choose the edition that's best for you. Be sure to check the expanded list of extended features in Windows 7 Home Premium, Windows 7 Professional, and Windows 7 Ultimate. System requirements vary for each edition of Windows 7 because some features might require special hardware.

2. See if your PC has what it takes to run Windows 7
In general, if your PC can run Windows Vista it can run Windows 7. To make sure, download and run the Windows 7 Upgrade Advisor to do a quick check. If you want certain features, such as HomeGroup or Windows Media Center, check to see if your PC has the hardware that's needed.

3. Check which operating system your PC is currently running
How you make the move to Windows 7 depends on your current operating system.

  • Windows Vista
    The transition to Windows 7 should be pretty smooth, although you may need to update your system to the latest service pack first.

  • Windows XP (or any other operating system)
    Windows 7 is best experienced on a new PC with the latest hardware, but if your computer meets the minimum specifications, you can install Windows 7 on a PC running Windows XP. Windows 7 must be "custom" installed (also known as a "clean" installation) over Windows XP. Before beginning the installation, you'll need to copy your files and settings to an external drive. After Windows 7 has been installed you will need to re-install all of your programs using the original installation media and then copy over the files and settings you backed up to your external drive. Because Windows 7 requires a custom installation, we strongly recommend that you get help with this process from your local computer service provider.

More work, more play, and more of everything in between. Click to enlarge.

Manage lots of open programs, documents, and browser windows easily with thumbnail and full-screen previews of open windows. Click to enlarge.

With Snap you can arrange two windows side-by-side just by dragging them to opposite sides of your screen. Click to enlarge.

Open files you use regularly in just two clicks with Jump Lists on the improved taskbar.

Everything you need for work and home

Easiest Windows to use ever

  • Simplify your PC with new navigation features like Aero Shake, Jump Lists, and Snap.
  • Customize Windows to look and feel the way you like by changing themes and taskbar programs.
  • Easy to network (with or without a server).
  • Back up your complete system over a network.

Faster and more flexible

  • Windows XP Mode gives you the business flexibility you need.
  • Designed to make your PC sleep and resume quicker.
  • Takes full advantage of 64-bit PC hardware and memory.

Best PC entertainment experience

  • Watch, pause, rewind, and record TV with Windows Media Center.
  • Blu-ray read/write support for data files.
  • Includes integrated video and Dolby audio codecs.
`

Simplifies Everyday Tasks

Simple to use

Preview
Manage lots of open programs, documents, and browser windows easily with thumbnail and full-screen previews of open windows.

Pin
Open files and get around your PC faster with the improved taskbar. You can easily pin programs you use often to the taskbar and launch them in just one click.

Windows 7 lets you peek behind open windows to get a quick look at your desktop. Click to enlarge.

Instantly locate and open virtually any file on your PC right from the Start menu with Windows Search. Click to enlarge.

Turn your PC into a TV with Windows Media Center, and enjoy your favorite videos and music with Windows Media Player. Click to enlarge.

Jump Lists
Open files you use regularly in just two clicks with Jump Lists on the improved taskbar.

Snap
Windows 7 has simple new ways to manage open windows. For example, with Snap you can arrange two windows side-by-side just by dragging them to opposite sides of your screen.

Peek and Shake
Windows 7 lets you peek behind open windows to get a quick look at your desktop.

Windows Search
Instantly locate and open virtually any file on your PC, from documents to emails to songs, right from the Start menu, with Windows Search.

Easy to connect

Setting up wireless connections is easier with consistent, one-click connections to available networks. Click to enlarge.

Enjoy the photos, music, and videos on your home PC when you're away from home with remote media streaming. Click to enlarge.

Windows Touch makes PCs with touch screens easier and more intuitive to use. Click to enlarge.

Manage Backup and Restore and other features through Action Center. Click to enlarge.

Search, organize, and edit files across a network in the same way you would a single folder.Click to enlarge.

Wireless setup
With Windows 7, setting up wireless connections is easier with consistent, one-click connections to available networks, whether those networks are based on Wi-Fi, mobile broadband, dial-up, or corporate VPN.

HomeGroup
Connect Windows 7 PCs on a home network in just four clicks and easily get to the photos, music, and files on each one--even share printers--with HomeGroup.

Easy to browse the web

Internet Explorer 8
Visual search helps you quickly find the information you want by adding visual cues and previews to search results from top search providers including Live Search, Wikipedia, Yahoo, Amazon, and others.

Internet Explorer 8
Use Web slices to conveniently keep up with changes on frequently updated websites, like eBay auctions or traffic sites, directly from the IE8 toolbar.

Easy to communicate and share

Windows Live Photo Gallery
Windows Live Photo Gallery makes share your photos to your favorite photo site easy.

Windows Live Mail
Windows Live Mail makes managing multiple email accounts easy.

Windows Live Family Safety
Keep your child safe by managing what sites they can visit and who they can send/receive emails and im communications from.

Note: Windows Live components need to be downloaded separately.

Works The Way You Want

Faster and More Reliable

Resume from sleep
We designed Windows 7 to help PCs sleep and resume from sleep more quickly by improving the way Windows 7 manages drivers, programs, and power.

Faster and more reliable
We reduced the amount of memory your PC needs for open windows and to execute commands to help it be more responsive to commands.

Fewer clicks and less interruptions

Makes New Things Possible

Media on your terms

Windows Media Center
Turn your PC into a TV with Windows Media Center.

Windows Media Center
Watch shows for free when and where you want with Internet TV.

DirectX 11
DirectX 11 technology delivers breathtaking game graphics so real, it's unreal.

New ways to engage

Windows Touch
Windows Touch makes PCs with touch screens easier and more intuitive to use.

Media on your terms

Windows Media Player
More and more consumer electronics, from TVs to digital photo frames, can be connected to home networks. With Play To in Windows 7, you'll be able to easily send music, photos, videos from your PC to a networked device throughout your home.

You can enjoy the photos, music, and videos on your home PC when you're away from home with remote media streaming.

Work anywhere

Location Aware Printing
Windows 7 will automatically pick the right printer for you when you move from home to work networks.

Work anywhere with less effort.

  • Get connected in three clicks wherever there's a wireless network connection.
  • Keep documents on your PC and on network servers in sync automatically.
  • Your PC will automatically use the printer you prefer for whatever network you're on.
  • Simplify making presentations special settings that keep your PC from sleeping and turn off messages, notifications, and screen savers.
  • Instantly locate virtually any file, email, or document on your PC just by typing a word or two.
  • Get around your PC faster with the improved taskbar.
  • Open programs you use regularly in one click and files you use regularly in just two.
  • Manage lots of open programs, documents, and browser windows easily with thumbnail and full-screen previews of open windows.
  • Manage multiple email accounts, including Hotmail, Gmail, AOL, and Yahoo! Mail Plus, all in one place with one simple program.
  • Get to the files, photos, and music on any PC with Windows 7 in the house from any other.
  • Print to any printer in the house from any PC with Windows 7 in the house.

Safeguard your hard work.

  • Advanced Backup and Restore makes it easier to keep your work safely backed up to external or network drives and accessible if you need it.
  • File encryption helps keep proprietary and confidential information on a PC secure if it is lost or stolen.
  • Preserve your investment in programs designed for Windows XP with Windows XP Mode.
  • Windows Internet Explorer 8 helps keep your PC safer from malware and you safer from fraudulent websites designed to fool you into divulging private information.
  • Easily add your PC to a secured, managed, network with domain join capabilities.
  • Group policy controls help administrators more easily and effectively manage the security and configuration of multiple PCs.

Choose the Windows 7 Edition That Is Best For You

Features

Windows 7 Home Premium

Windows 7 Professional

Windows 7 Ultimate

Make the things you do every day easier with improved desktop navigation.
Start programs faster and more easily, and quickly find the documents you use most often.
Make your web experience faster, easier and safer than ever with Internet Explorer 8.
Watch, pause, rewind, and record TV on your PC.
Easily create a home network and connect your PCs to a printer with HomeGroup.
Run many Windows XP productivity programs in Windows XP Mode.
Connect to company networks easily and more securely with Domain Join.
In addition to full-system Backup and Restore found in all editions, you can back up to a home or business network.
Help protect data on your PC and portable storage devices against loss or theft with BitLocker.
Work in the language of your choice and switch between any of 35 languages.




Customer Reviews:
Showing reviews 1-5 of 50
1 2 3 4 5 6 ...10Next »



1 out of 5 stars Not installing   November 6, 2009
Cb
3 out of 4 found this review helpful


I have a Windows Xp System laptop Compaq,
I put my Disc in & it wont install it keep saying (your computer cant run this version of windows. you need an installation disc thats compatible with your computer for more information, check your computer's system, what should I do ??? Im stuck. I have Installed windows XP Professional week ago. I turned my PC off & loaded Windows 7 Disc in a Partition mode & it wont let me, It sais Failed put my Operating disc into the PC 3 steps repair. but I cant install Windows 7 Professional & I payed 200 dollars help elliot2698 at yahoo com



1 out of 5 stars Windows 7 Upgrade obtained from Amazon   November 5, 2009
James P. Howard (Colorado)
4 out of 5 found this review helpful

I gave it one but it should be a zero. First the instructions that are in the package are WRONG!!!!. The instructions state Step 1; Turn on your PC. Step2: When you get to the Windows desktop, insert the Windows 7 installation disc. Setup should launch automatically, if it doesn't just; click the Start button; Click Computer or My Computer; Open the Windows 7 installation disc on your DVD drive and then double click setup.exe Step 3: On Install Windows page click install now and follow the instructions. IF YOU DO THIS THE INSTALL HANGS UP AT 27% OF EXPAND FOLDERS AND DOES NOTHING MORE. What you need is a DVD Drive that is bootable and set your BIOS page accordingly. It will install then, however when I selected the start menu the whole computer froze up and I could nothing as nothing responded. I could not shut down the computer except by doing a hard shutdown. The computer would not restart correctly or from the Windows disc. I reinstalled Windows XP as I need an operational computer. This was a five days of frustration. Hopefully Amazon will issue a RMA. What I can tell this was worse then Vista. I will stay with XP until Microsoft get its act together. By the way, I did use Windows 7 Advisor and should not have had a problem. Dell XPS 600, 3G Dual core processor, 2G Memory, 1T Hard drive, got Laplink PC mover updated drivers for sound, and others were current. ETC.


4 out of 5 stars Great Product, Terrible Usage of the Word "Upgrade"   November 5, 2009
B. Perry (Fairfield, Ca)
I will admit that I love Windows 7 so far. It has been absolutely rock-solid, nice to look at...but most importantly, it has corrected most of the issues I had with Vista. I also work in the IT-field and know computers inside and out, for the most part, and like to keep up with all the "latest and greatest" software. When Microsoft offered their "half-off upgrade promotional pricing" some months ago, I jumped on it to pre-order my copy of Windows 7.

My issue, at the time, was that I had Vista Ultimate...and the comparable version of Windows 7 was inexplicably not offered at any discount. I had felt that Microsoft was giving their biggest enthusiasts (or fools, depending on how you look at it) that bought a license for Vista Ultimate the shaft by not offering them promotional pricing on Windows 7 Ultimate (especially when one considers that Microsoft did not live up to their promises of the "Ultimate Extras" in Vista Ultimate). What appeased me at the time was when I compared the features in each version of Windows 7. I noticed that Ultimate had two features over Professional; two features I wouldn't miss. So I ordered the upgrade for Windows 7 Professional.

At the time, I was not warned that you couldn't upgrade from Vista Ultimate to a "lower" version of Windows 7. I found that out when trying to actually do the upgrade...and I was furious. As another reviewer put on here, you are absolutely allowed to upgrade from ANY version of Vista to Windows 7 Ultimate. That being the case, there is NO reason why one shouldn't be able to upgrade from any version of Vista to ANY version of Windows 7. It's a higher OS version no matter which way you look at things. And for those who would argue that the reasoning behind the upgrade-paths is based on architecture and whatnot, that all goes down the toilet when you consider you can upgrade from Vista Home Premium to Windows 7 Ultimate. Since Windows 7 Professional now goes back to the way the versions of XP worked (Professional includes ALL of the features of Home Premium), this becomes even more unacceptable.

In the end, I did a clean install of Windows 7 Professional because I had no intentions of spending over $100 more for the Windows 7 Ultimate upgrade. I was able to get the OS and all programs, files, and settings installed within a day and things are working wonderfully. During the install, I was not asked for a single driver, although I did update to more current versions after the install of the OS.

Windows 7 is quite a bit faster than Vista. The boot time for my machine has been reduced by 1/3 and I now notice that my memory and CPU usages are both lowered by 25-40% vs. Vista. I love the new task bar styling and how you can easily pin items to it. I love the Jump Lists that allow you to easily pick common tasks or open documents you've recently used by right-clicking a program in your task bar. The Start Menu search bar is now much more useful in that it finds everything matching your search criteria very quickly. Another favorite of mine is Windows Snap. As a programmer, I often have to have two windows side-by-side for comparison purposes. Now, making them line up on the sides of my screen is very easy. Windows Shake is fairly useless...I honestly have no idea where that feature would actually be useful.

To summarize, I feel that Windows 7 is a terrific Operating System and one of the VERY few that I actually recommend upgrading to prior to the first service pack release. However, Microsoft and all retailers selling the Windows 7 line need to make it abundantly clear as to what "upgrade" truly means to the end-user. Sure, any license of XP or Vista will allow you to use the upgrade versions of Windows 7. However, the majority of casual users will assume the word "upgrade" means that they can pop the disc in and, when all is said and done, have all of their programs, settings, and files intact. Windows 7 is an awesome evolution of Vista (and what Vista should have been!), but those upgrading need to be better informed of what could be a painful upgrade process, especially if they are currently running XP.



1 out of 5 stars Frustrating limitations   November 5, 2009
J. Knowlton
5 out of 6 found this review helpful

After going through the install and trying to enter the supplied product key, I was told the key was invalid...45 minutes of research later I discover that this Win 7 upgrade can't be installed on a formatted drive. Microsoft's solution (sic) is to reinstall Vista and then run the upgrade from that install to install Windows 7. So user beware, if you format your drive (or try using a new drive) you'll have to install an OS THREE times (Win 7, reinstall Vista again, reinstall Win 7 again). Furthermore only Win 7 will properly align your partitions as required for SSDs, so keeping/installing Vista first is a non-starter. Thanks Microsoft for making it harder than ever to try to be your customer.


1 out of 5 stars Not Ready Yet.   November 3, 2009
G. Norton
10 out of 12 found this review helpful

Unless you are a PC professional or your recreation consists solely in fiddling with computers (and you're not sure whether there is an opposite sex or not), you'd be better off staying away from Win7.

You will be doing Microsoft's integration testing and final QA. And you will pay for the privilege. I've been using Win 7 Beta since it first came out, and the Windows 7 Release Candidate (supposedly frozen code) for the last 6 months. Both were generally good OS packages, and fast, but the purchased version has features (and "inconveniences") not in the Beta or the Release Candidate. My guess is the code was frozen a few minutes before the first product disks were made.

Win 7 is a big improvement over Vista. But then, XP is a big improvement over Vista. Win 7 is much faster than Vista, it may be faster than XP. But it has big-company computer management clunkiness, not what I want in my very-own personal PC.

And Win7 is not ready for Prime Time. Nobody but Microsoft could get away with releasing such untested software.

Networking among Win7 computers is totally different from the Workgroup networking of 98 and XP. You will have to forget all you figured out over the last decade and start over. Vista concepts may be carried forward, but as I studiously avoided Vista, I don't know how Vista to Vista networking works.

If you understand and are competent with XP, you will find Microsoft support clueless. They can help first-time computer users set up Win7, but beyond the basics they are lost. Good, friendly people, eager to help, but in over their heads. And second-tier (higher level) technical support is buried. Not a good sign.

After 30 hours of trying to get Win7 to do what I could do with XP, I reloaded XP. This review is typed on XP. I'll wait for Win 7 service pack (SP) 2 in a year or so. I suggest you do the same.

More details and explanation
I had Win 7 Beta in a heterogeneous network with XP. When I upgraded my XP computer to Win 7 things changed - particularly networking.

I've been using Microsoft products since the beginning, and have advanced through Win 95, Win 98, and XP, with home networks since networking became native with Win98. For me a computer is a tool to do work. Computers are not hobbies, entertainment, nor my profession. I try to get computers and networks to do what I want (sharing printers and files, backing each other up) and have generally succeeded, but fiddling with them is not entertaining.

Win 7 is a big improvement over Vista. But then, XP is a big improvement over Vista. I replaced Vista with XP on my laptop when I realized the 3gigaherz dual-core laptop with 2 gig of memory running Vista was slower than my desktop which had a 500 megaherz Pentium, half a gig of memory, and ran XP. Eight times the processing power, 4 times the memory, and slower. Vista is a pig.

But then, Win 98 is an improvement over Vista, as was DOS 6 and Windows 3.0.

Overall Approach.
Windows 98 was for personal computers - your computer, you managed it, you (and only you) used it. It was your computer with your OS, your configuration, your file structure, your networking, and your software.

Windows NT and Win 2000 were for corporate PCs. The computer belonged to corporate IT. Corporate IT managed and controlled the computer: its configuration, networking, software, available services, etc. A Windows 2000 computer was just a terminal into the big distributed corporate computer, a terminal that had local storage for your personal work, but you, the user, were not to control it.

An environment (and need) that emerged about 10 years ago was the multi-user PC: your spouse, your kids (of varying ages), the baby sitter, your brother, and anybody else who happened to be in your house would use your PC, surf the web (porn sites), download software, introduce malware, and make changes that messed forced you to rebuild.

XP adapted to the multi-user PC environment, giving you, the owner, some control and giving each user his own logon and file structure. This changed where files were stored, even if you were the only user, pretending that the file system actually began with the Desktop (a la Apple; Bill Gates has a serious envy problem relative to Steven Jobs) rather than with the hard drive, the actual root. XP wants to force all your work into the "My Documents" folder which is OK, I guess, unless you want to put your work on a hard drive or partition other than C:\. My Documents is, of course, actually located at C:\Documents and Settings\\My Documents, right next to where the Desktop actually is: C:\Documents and Settings\\Desktop. Everything Windows Explorer (Microsoft used to call this program "File Manager", when you were expected to manage files rather than simply explore) shows above "My Computer" is a fiction.

Win 7 combines the Win 98, WinXP, and Win 2000 approaches into one single package. Now, its may be your persona PC you bought from Dell, you may be the only user, but there are some things you can't do unless you are the Administrator. This is to protect you from people who won't be using your computer anyway and to ensure you use the PC in a corporate-approved way. If you follow Microsoft's advice and set up an Administrator account in addition to your user account, you will discover that, when you turned the computer on while you were making coffee, it didn't boot all the way up, but only half-way and waited for you to tell it who was going to use the computer: you or the Administrator (which is, of course, you). After you give it an answer, Win 7 will finish launching while you waste time watching it.

If you want your laptop to be ready to do work when you come back with coffee, don't set up an Administrator account. Just make sure you have all administrative privileges (easy to do) when you set up your user account during install. Or straighten everything out with the Users program in Control Panel. Vista is the same way, so if you've been suffering with Vista you already know about it.

Operating without full privileges actually makes sense in Linux, where you can accidentally do some serious damage very quickly, and when IT doesn't want you do change your PC, but it is unnecessary for a personal PC. (It's sad when PC no longer means "Personal Computer," so you have Corporate Personal Computers and Personal Personal Computers.)

Still, you will regularly be told you can't do things you want to do unless the Administrator approves. Click a button to approve (or turn the protection off, I don't remember how) as it is an opportunity to think twice before doing something really stupid - like installing and running eatsyourdiskforlunch.exe which you accidently downloaded).

When upgraded from XP, I discovered that I didn't have permission to install some of the utility programs I'd downloaded (and paid for). The upgrade conveniently saved the install files, but I couldn't run them. Changing the file ownership (file ownership - another new "feature") didn't help. Fortunately I'd copied all these programs to another disk and I could run them from there. Why Win7 would save an exe file then not let you run it is another entry in the growing list of Redmond Mysteries.

Networking
Somewhere along the way (98 or XP) Windows made networking a native feature of the OS and introduced the concept of Workgroups. Workgroups allowed you to set up logical subnets on your router so I could keep my computers and their associated storage and printers separate from my kids computers. You can give your workgroup any name you want, though the default was "Workgroup". You added individual computers to one workgroup or another. Certain resources could be shared among workgroups. Each computer selected files and folders for sharing, with or without passwords, and it was all pretty powerful; at least it did everything I ever wanted it to. Firewalls on individual computers provided added protection and flexibility.

Rather than building on the familiar, Win7 introduces a totally new concept: Homegroup. In a heterogeneous network (e.g., Win 7 and XP on different computers) Workgroups still exist, but became inoperative when I upgraded my XP to Win7. Now everything is "Homegroup". All homegroups are named "Homegroup". You can put in security and passwords, but you can't change the name. Perhaps that's not true, but Microsoft support doesn't know how to do it.

If it is possible to set up separate logical subnets on a router - with different passwords and sharing - and I'm not convinced it is - all the homegroups will have the same name: "Homegroup." Worthless.


Support.
The Microsoft website is about as organized as a library with all the books misfiled. There is a support Chat function, if you have the Win7 ID number (the one that appears in Computer Properties, not the unlock key that comes with the disk) you can "chat" with friendly, responsive people who seem to know less about Win7 than I do. I've been into chat 3 times, each time it took me 30 minutes to find it, and each time I somehow got there a different way. It isn't easy and obvious like other support sites like Dell and Computer Associates.

Like much that comes from Microsoft, the web site makes sense only if you already know so much that you don't need to go to the web site.

I spent 4 hours with three different first-level support people (nice folks) doing goofy things as they tried to figure out how Win7 networking worked. Microsoft is so inundated with Win7 problems that the second-level technical support is backlogged at least 24 hours.

When support is buried, you know the product has lots of problems.


Showing reviews 1-5 of 50
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