ooma Telo Free Home Phone Service |  | Brand: ooma
Buy New: Too low to display
as of 11/20/2009 17:56 CST details
New (9)
Seller: DataVision Computer Video
Rating:  21 reviews
Color: Black
Media: Electronics
Autographed: No
Memorabilia: No
Shipping Weight (lbs): 0.9
Dimensions (in): 5.5 x 2 x 7.5
MPN: 100-0201-100
Model: 100-0201-100
UPC: 892943002100
EAN: 0892943002100
ASIN: B002O3W4LE
Availability: Usually ships in 1-2 business days
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| Features:
| • | Revolutionary device that gives you free calls within U.S. and low rates for international calls with no monthly charges or contracts | | • | Works with any corded or cordless phone; easy installation with no computer required | | • | Includes caller-ID, call-waiting, 911, and many other calling features | | • | Includes 60-day free trial of Ooma Premier -- a suite of enhanced calling services features | | • | Includes everything needed for installation; backed by 30-day money-back guarantee and extendable 1-year warranty |
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| Editorial Reviews:
Product Description
Ooma VOIP Telo offers VOIP service for those homes that have access to DSL - Cable - Broadband Internet Service. Using VOIP (Voice Over Internet Protocol) and an optional Ooma Handset you can make phone calls across the United States for virtually free. International calls cost pennies. The base station interprets calls from the handset to your Internet service and calls are transmitted over Internet service protocols and connections. With its sleek design and loaded features, the only thing that's not high-end about the Ooma Telo is the price tag. The Ooma Telo connects to your high-speed Internet and existing home phones, allowing you to enjoy free home phone service, free US calls, and exceptionally low international rates.
Easy set-up - Ooma is a highly intuitive set-up. Most customers are up and making free calls in about 15 minutes. 911 Service - When you dial 911, emergency personnel will automatically have your registered address. Landline Backup Option - Be backed up during power outages or Internet outages to make 911 calls if you also choose to keep a landline connected to your Ooma Telo. Low cost international calling - Make international calls starting at pennies per minute. My Ooma - Hear messages, check call logs and control your preferences online. Online call log - Check your calling history from any Internet-connected computer or mobile device. Free in-network calling - Call another Ooma customer anywhere in the world for free. Dect 6.0 Support for Ooma Telo Handset - Get superb sound quality, security and range without interfering with your Wi-Fi network or other home electronics. Advanced network/firewall configuration - Get a high-performance firewall router, with QoS support, that allows you to setup home-based servers and other network devices.
Amazon.com Product Description
The Ooma Telo is a revolutionary device that allows you to call anywhere in the U.S. with no monthly fees. You can also make international calls for next to nothing. Ooma is easy to set up and even easier to use. You simply connect the device to your high-speed Internet and your existing phone, and that's it. You don't need a computer, and you don't need a headset. With the Ooma Telo, you'll be ready to start calling and saving money within minutes. NOTE: The Ooma Telo requires high-speed Internet and a router (sold separately).  |
The Ooma Telo
At a Glance - Free calling within U.S. and low-cost international calls with no monthly bills
- Caller-ID, call-waiting and 911
- Easy set-up with any telephone; no PC required
- Outstanding voice quality and secure, encrypted phone calls
- Option to keep your current number and landline service
- 30-day money-back guarantee and extendable 1-year warranty
- Free trial of Ooma Premier -- a suite of enhanced features
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By replacing your landline with Ooma,
you could save a bundle. | |
The Ooma's sleek design and usability
simplify your home phone service. | 
You can get your Ooma phone service
up and running in a mere 20 minutes.
View larger | 
Call anywhere in the U.S.,
free of charge and without monthly bills! | 
Make international calls
at exceptionally low rates.
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Free Calls in the U.S. and Low International Rates
With its sleek design and loaded features, the only thing that's not stunning about the Ooma Telo is the price tag. The Ooma Telo allows you to enjoy free home phone service, free calls within the United States, and exceptionally low international rates. The end result: you'll save hundreds of dollars a year in phone bills. Easy Installation with your Existing Phones
The Telo has been designed for an intuitive and easy installation. It connects to your router with the included Ethernet cable, and to your existing telephone with the included telephone cord. Most customers are connected and making calls within about 20 minutes. If you've got any questions, Ooma's online support site is loaded with dozens of articles, diagrams, tips, and facts. Crisp, Clear Voice Quality with No Dropped Calls
The Ooma system has been designed to deliver exceptional voice quality and reliability, giving you the crisp, acoustic performance of a landline, without the associated monthly charges. Port Your Existing Phone Number
For a one-time fee of $39.95, Ooma gives you the option of retaining your current telephone number. Or, if you want to change numbers, you can choose a new number in any calling area in the US to use with your Ooma unit. Low-Cost Landline Option for Added Flexibility
Ooma gives you the option of integrating a low-cost landline as a backup. This way, you'll be able to enjoy the assurance of traditional 911 service and seamless coverage during Internet and power outages. Supports the Ooma Telo Handset
Get the most out of your Ooma Telo with the official Ooma Telo Handset. Thanks to DECT 6.0 technology, the handset enhances the already clear, crisp sound quality of Ooma. It allows you to take full advantage of Ooma's premium features like Instant Second Line and personal number setting. You don't need a Telo Handset to use Ooma, but it will definitely enhance your experience. Exclusive Web Portal
The Ooma Lounge is your online destination for the Ooma service. You can listen to messages, check your call logs, control your account preferences, prepay for international calling, and even set up voicemail notifications, 24 hours a day. There's also an online phonebook, which can be accessed if you're using the Ooma Telo Handset (sold separately). Discover Ooma Premier
If you want to add a bundle of enhanced calling features that will get your home phone service firing on all cylinders, Ooma Telo includes a free 60-day trial to Ooma Premier, a suite of enhanced calling features. You can also add Ooma Premium to your service for $9.99/month or $119.99/year. If you sign up for a year, you'll have the option of retaining your current telephone number for free ($39.99 value), or receiving a free HD handset ($49.99 value). See the chart below for a full list of Ooma Premium features. What's in the Box
Ooma Telo, Ethernet cable, phone cable, and AC adapter.
Ooma Premier Subscription Features: - Advanced Voicemail Options for voicemail forwarding and added privacy
- Instant Second Line for large households with busy phone lines
- Personal Numbers for all family members so you'll always know who a call is for
- Call Blocking and Community Blacklist to help rid yourself of persistent telemarketers
- Multi-ring, which lets you forward your calls to your cell phone or any other phone you choose
- Three-way Conference Calls so that you can easily add a third person to your calls
- And much, much more.
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| Customer Reviews:
Showing reviews 1-5 of 21
 Terrible, terrible product and customer service. Beware of "extra charges." November 20, 2009
Christopher Winn (Washington, D.C.)
I've been a customer of Ooma for 6 months. The old hardware was clunky but it did the job. I ordered all the new Telo hardware, spent $300, and tried to set it up. After following all of the printed instructions, nothing worked. So I call in. Someone named Hannah explains that none of the printed instructions of applicable to "upgraders," and that I instead have to plug this stuff into my computer directly and go through a series of arcane steps.
She fumbles through these steps and seems barely able to speak. She keeps saying, "Wait, hold on, umm."
I am patient. I continue listening. She then explains that as an upgrading customer, I have to not only pay a $12 "surchange" but also a $75 "re-activation fee." I explain, I will not be paying those fees, because nowhere during my purchase did it say, "Stop -- this product does not cost $300. It actually costs $387 - but we'll suck the difference out later."
She persisted, and so I asked for a manager. After 10 minutes of waiting, she said there were no managers, but she'd be happy to "open a ticket" for me. I said no, I want to speak with a manager. She said, "If you had read the terms and conditions, you would have known about the extra fees." I ignore her and continue asking for a manager.
I called Ooma on a second line -- this time asking for Sales. The sales manager kept me on hold for 30 minutes and said they couldn't do anything for me.
In the end, I am returning everything and canceling my account with Ooma. I am also NOT giving my old equipment to a family member, costing Ooma one more potential customer.
TERRIBLE customer service and hidden fees. Don't listen to "no monthly fees," either. Most of the real Ooma features are only available if you pay $12/mo.
Avoid at all costs.
 Outstanding November 20, 2009
Morning Mike (Southern California, USA)
Setup took a few minutes. The device is exceptional and phone service is outstanding. A++
 Poor call quality, interesting concept November 15, 2009
John (Blackwood, NJ United States)
3 out of 3 found this review helpful
I would have loved for this to work for me, but the reality is that the call quality was terrible. Sometimes, it would be fine. Other times, it would drop large portions of the call. It was too unpredictable, so I returned it for a refund and canceled the service. I know my ISP is not to blame because I switched to Vonage (also voice over IP) and have not had a problem since. My internet service is cable where I seem to get about 9Mbps download and 5Mbps upload. That should be plenty for phone service. I even did quite a lot of tinkering with the Ooma quality of service features to no avail. Even at ultra conservative QoS settings (under 1Mbps download and upload), I had the exact same problems. My setup was Modem->Telo->Router(DMZ), so the Telo should have been able to properly prioritize my traffic to prefer calls. When I called to cancel, the Ooma representative offered to help me troubleshoot, but I had enough at that point. I did enough trial-and-error to determine it simply wasn't going to work for me. Thumbs down.
 Great alternative to traditional phone service November 12, 2009
D. Nelson
My only hangups were not waiting long enough for the initial software to be downloaded to the device. After all lights turn blue you are good to go. Voice quality is not as good as Comcast's digital voice, but it also isn't $50 a month so I will keep it and break even after about 6 months and then the savings will pile up. My understanding is they have a plan of lifetime premier service for a one time fee of $350 that I didn't initially hear about. I should be able to apply my yearly $120 to that should I change plans. I may consider that after I have spend more time with my new service. I am using Comcast as my service provider for internet.
I LOVE OOMA TELO! November 12, 2009
Koala (Seattle, WA USA)
3 out of 3 found this review helpful
I should start by saying that I'm a phone geek and I've tried many many different types of cell phones, VOIP, and landline.
For VOIP I've used Vonage, Packet8, Skype, Iaxtel, Lingo, and more. I found that most of them were either difficult to set up or maintain. The exception was Vonage, which was easy to set up, but expensive and was incompatible with my old apartment complex's buzzer. So for the past year I went back to a normal landline, without any features or long distance ($23/month, but good quality and complete compatability.)
I've been using Skype for long distance during this year, and it was okay because it was cheap, but the quality wasn't great.
Ooma solved all this!
Within 10 minutes of opening the box I had the product activated and plugged in. After about 10 more minutes it had finished doing the updates and was ready to use. I placed and received test calls and the call quality sounded great to me and to the people on the other end of the line! And these test calls were done while downloading torrent files at my maximum download speed. Everything works as advertised: Caller ID, voicemail, long distance, etc. I also really like that Ooma gives a dialtone (many VOIP decides do not.)
In addition, the unit looks SEXY! Most of the time when I have VOIP equipment it is bulky and you can tell that a geek owns it. This is so stylish that I don't think anyone would mind having it in their home. At only $0 the first year and $11.75 the every additional year, the price can't be beat.
Additional Info: I have cable internet, and Ooma Telo is installed after my router. My router is running DD-WRT which has QoS built into it. If none of this means anything to you--that's okay! Ooma will work without advanced networking info.
Showing reviews 1-5 of 21
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