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How To Avoid "Just Looking!": And Other Ways To Increase Your Retail Sales |  | Author: Terry Kennon Publisher: CreateSpace
Buy New: $15.95 as of 3/20/2010 20:45 CDT details
New (2) Used (4) from $15.95
Seller: Amazon.com Rating: 10 reviews Sales Rank: 536413
Media: Paperback Pages: 152 Shipping Weight (lbs): 0.4 Dimensions (in): 7.8 x 5 x 0.5
ISBN: 1438223323 EAN: 9781438223322 ASIN: 1438223323
Publication Date: February 2, 2006 Shipping: Eligible for FREE Super Saver Shipping Availability: Usually ships in 24 hours
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Product Description This is a no-nonsense guide that increases your retail sales closing rate. It shows how to virtually eliminate the common "Just looking!" objection. It explains a proven six-step program to closing a retail sale. The six steps take the mystery out of sales. Customer psychology, sales slumps, competition, be-backs, customer pick ups and floor preparation are all explained. It's written for sales people so it is easy to read, humorous, and to the point.
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| Customer Reviews:
Showing reviews 1-5 of 10
Perfect for a furniture sales person February 9, 2009 Renee O Pruitt (Brandon, MS USA) I am starting a new job Friday selling furniture. I'm so glad I got this book because it is fantastic. It has given me a lot of confidence because it tells you what to say and why. It also says what he's tried and found to be a bad idea. I'm so thankful to find this book before starting so I could avoid some of the mistakes Kennon talks about.
Where this book does that the others fail to do is giving actual scripts. Other books tell you to "stay ahead of the customer and lead the conversation." This book actually tells you how to do that.
I think you could benefit from the book if you sold cars or another form of retail, but it is definitely geared towards furniture sales.
good for retail furniture November 30, 2008 Ron S. Sterenson (st.paul,mn) this is very good for furniture sales consultants. its good basic knowledge from someone who has done it. Easy read and some good information
Ron
Wasn't what I was hoping for... November 24, 2008 Tim Manwaring (Point Barrow, Alaska) 2 out of 2 found this review helpful
This book didn't offer the type of insight and advice I was expecting. It seemed to be all based on one person's experience without any type of additional research to substantiate his recommendations. Maybe it will work better for others, but it failed to convince me to take suggestions made in the book seriously.
Misleading Title for a Marginal Value paperback October 7, 2008 Steve Ferrante (Windham, NH USA) 3 out of 3 found this review helpful
Clearly, this book should have been titled "... and other ways to increase your FURNITURE sales". Attempting to gain a larger (much larger) audience with "Retail" is misleading, at best, as the whole book explains, and is told from the viewpoint of, a furniture salesman. If that's your profession, then fine, you will most likely enjoy this read. Otherwise, avoid "just looking" yourself. The universal retail sales applications represent maybe two pages and represent no special value for other retail sales professionals.
Not for everyone September 11, 2007 Michael S. Johnson (Austin, TX) 11 out of 12 found this review helpful
This book is only helpful to those involved in selling furniture...or perhaps automobiles. This book certainly does not apply to apparel retail.
The book itself is a breakdown of one man's experience in the furniture retail business into easy to digest steps.
If you are looking for a book on selling something else such as apparel I recommend Retail Selling Ain't Brain Surgery...It's twice as hard.
Showing reviews 1-5 of 10
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